Frequently asked questions
Everything you need to know about getting started, appointments, insurance, and privacy. Can't find your answer? Just reach out.
Getting Started
How do I get started?
You can book online anytime through Zocdoc, request an appointment through the contact form, or call (773) 234-5866. I will follow up with you to guide the next steps and begin your care.
Who do you provide care for?
I provide care for children, adolescents, adults, and older adults seeking compassionate, evidence-based mental health support.
What services do you offer?
I provide comprehensive psychiatric care, including evaluations, medication management, ADHD assessment and treatment, and support for conditions such as anxiety and depression. Services are available for children, adolescents, adults, and older adults.
What can I expect during a psychiatric evaluation?
A psychiatric evaluation involves a thorough review of your symptoms, medical history, and current concerns. I use this information to guide an accurate diagnosis and develop a personalized treatment plan.
Appointments & Visits
Do you offer telehealth appointments?
Yes, I offer secure and convenient telehealth services, allowing patients to receive care from the comfort of their home. In-person outpatient visits are also available when preferred.
Where is your office located?
In-person visits take place at 7117 N Ridge Blvd, Chicago, IL 60645. Telehealth is available for patients located in Illinois.
What are your office hours?
Appointments are available Monday through Saturday, 11:00 AM – 7:00 PM. The office is closed on Sundays.
Do you provide medication management?
Yes, medication management is a core part of my services. I provide ongoing monitoring, adjustments, and support to ensure medications are safe and effective for your needs.
Insurance & Payment
Which insurance plans do you accept?
Cognis Psychiatric Services is in network with Aetna, Blue Cross Blue Shield of Illinois (BCBSIL), Blue Cross and Blue Shield MCA (HMO Medicare Advantage), Cigna / Evernorth, Optum, UnitedHealthcare Commercial plans, UMR, Oscar Health, GEHA, and Prime Health Services. Medicare and MultiPlan enrollment is in process. See the full insurance page.
Do you offer self-pay?
Yes. Self-pay is available for patients who prefer not to use insurance or whose plan is not listed. Please contact the office for current rates.
How can I check if my plan covers my visit?
Call the number on the back of your insurance card and ask about outpatient mental health benefits, or contact the office and we will be glad to help verify your coverage before your first visit.
Privacy & Safety
Is my information kept private?
Yes. Your privacy is a priority. Care is provided in a calm, respectful environment, and telehealth visits use a secure platform. Health information is handled in accordance with HIPAA.
What should I do in a mental health emergency?
Cognis Psychiatric Services is not an emergency service. If you are in crisis or thinking about harming yourself, call or text 988 (Suicide & Crisis Lifeline), call 911, or go to the nearest emergency room.
Start a confidential conversation
Share a few details about your needs, and I will review your message and respond promptly with next steps for care or consultation.
If you are in crisis or thinking about harming yourself, call or text 988 (Suicide & Crisis Lifeline), call 911, or go to the nearest emergency room. This website and contact form are not monitored for emergencies.